Last updated: 24 February 2026
This summary provides a high-level overview and does not constitute a contractual service level agreement.
This document provides general information and does not constitute legal advice.
1. Overview
Stableridge maintains a business continuity and disaster recovery posture designed to support service resilience, controlled recovery, and operational accountability across platform and advisory operations.
This summary outlines core continuity and recovery principles. It is not a replacement for contract terms, incident runbooks, or service schedules that may apply to specific customer engagements.
2. Governance & Ownership
Continuity governance is owned through defined operational leadership responsibilities, with incident leadership assigned based on event type and impact scope.
- Internal accountability is maintained for service restoration, communication, and post-incident review.
- Escalation pathways are designed to align engineering, operations, and decision-makers for coordinated response.
- Material events are reviewed to inform control improvements and resilience planning updates.
3. Infrastructure Resilience
Platform architecture is designed with resilience principles that support availability and controlled recovery in cloud-hosted environments.
- Environment segregation (development, staging, production) is applied to reduce change risk and support controlled release practices.
- Availability-zone-aware patterns, including multi-AZ deployment models where applicable, are used to support targeted recovery posture in production-oriented designs.
- Sovereign operational guardrails, including region restrictions and security tamper protections described in architecture documentation, are designed to reduce control drift risk.
4. Backup & Data Protection
Stableridge applies backup and data protection practices intended to support recovery operations and data integrity.
- Backup processes are configured for critical data services.
- Logical separation controls are used to preserve tenant boundaries during normal operations and recovery activities.
- Restoration capability is maintained as part of continuity planning, subject to dependency health and incident conditions.
Retention windows and detailed backup schedules may vary by environment and contractual context.
5. Disaster Recovery Model
Recovery planning is structured around prioritised restoration of core service components, dependency validation, and controlled return to normal operations.
- Service restoration sequencing is based on business impact and platform dependency order.
- Recovery execution includes validation checkpoints for data layer, application layer, and access controls before broader service reopening.
- Communication pathways are used to provide customers with incident-status context during material disruption events.
6. Testing & Review
Continuity and recovery approaches are reviewed periodically and updated as architecture, risk posture, and operational requirements evolve.
- Recovery readiness activities may include simulation, runbook refinement, and dependency verification.
- Lessons learned from incidents and exercises inform continuous improvement of response and recovery procedures.
7. Incident Communication
For communication principles during security or availability events, see the Incident Response Summary. Notification timing and detail may vary by incident severity, investigative confidence, and contractual obligations.
8. Limitations
Continuity and recovery controls are designed to support resilience, but no framework can eliminate all operational risk.
- Specific recovery objectives may vary based on incident type, dependency failure, and external provider conditions.
- This summary does not provide guaranteed uptime or guaranteed recovery outcomes.
- Contract-specific terms, where executed, prevail over this high-level summary.
9. Contact
For continuity and resilience questions, contact Stableridge via the contact page.
Disclaimer
This summary is intended for procurement and due diligence context. It does not create contractual obligations and should be read alongside applicable commercial agreements and service schedules.